Windows 7 stuck on shutting down

Windows Client. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 7 Performance. Sign in to vote. I bought a new laptop with Vista installed. However I was entitled to a free upgrade to Win 7 Vista was working fine at this point. After the upgrade I'm unable to shutdown the laptop, because the screen hangs at the 'shutting down' stage.

The only way to restart it is to a hard shutdown. Win 7 works ok when switched on it is only the shutdown bit that is frustrating. Please advise? Wednesday, February 24, PM. Hi Phil, Please first apply this Hotfix and see if the issue can be resolved: You cannot make a computer that is running Windows 7 shut down or sleep However, if the issue persists, please check if it occurs in Safe Mode Restart computer, press the F8 key when the boot menu pops up, select [Safe Mode], and boot up.

Regards, Linda. Friday, February 26, AM. The fix is as follows: Create a. For More Information and help click here.

Thursday, February 25, AM. Some info that may be useful. Hope this helps at least one person. Wednesday, May 19, AM. Tuesday, June 21, PM. Hi, Install the powerful antivirus program and perform a full system scan. There might be available a lot of virus scanner and spyware detector. That would help to remove the viruses and malware from the system. Then close all the opened programs in your system.

Also cheek the registry, whether it is corrupted or not. Registry is an important part, so ensure that the registry is not damaged. Wednesday, July 13, AM. I have the same problem with tascam us, have to plug it out before shutting down.

Pain in the arse! Proposed as answer by akeel ahamad Friday, February 17, AM. Saturday, January 7, PM. Proposed as answer by neep8 Saturday, June 23, PM. Saturday, February 18, AM. Removed all Event Viewer logs and restarting. Only 2 logs at shutdown 1. Desktop Service 2. User profile service stopped Is there anything else I can try? Could this be a hardware issue? This thread is locked.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Now I am on the desktop with a Windows Error Report being sent. The next time I shut down my computer, I'll log off first then shut it down from there and see if that helps.

Am I only one experiencing this BS? Is there a fix? Any help would be greatly appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.