Zip car sucks

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Other fees may apply. You may review your total estimated reservation cost before you confirm your reservation. It looks like you might be in the. Would you like to update your location? Main navigation. Help Sign in Join. United States. Golden Horseshoe Hamilton Toronto. United Kingdom. London Bristol Oxford Cambridge. Instantly book cars near you Need a car? Join now. How Zipcar works. Round Trip Round trip. Join in minutes. Drive on demand. View Pricing. How Zipcar works: FAQ.

How do I join Zipcar? How soon can I drive with Zipcar? Go outlet shopping at Wrentham. Or just cruise around your favorite square—Davis or Copley? Explore more with the world's leading car-sharing network.

Use the map to find Zipcar locations near you. Change location. Address, neighborhood, or zip. Vehicle Type. Trip Types. Similarly, seeing a pair of sunglasses or extensive CD collection in a RelayRides rental a sharing service for neighbors' cars reminds people that this car belongs to a person — not to mention that you'll eventually be returning the car to said person. But even with the lack of face time or personal ownership of clothing, Rent the Runway CEO Jenn Hyman says they've seen a community take shape over the past three years.

Rent the Runway lets members borrow designer goods on loan, but like Zipcar, there's no knowing who had a fancy dress before you or who will have it after — although I'd imagine no one's really trying to ruin a dress they're currently wearing.

What's more disconcerting than the absence of a tree-hugging, "Kumbaya"-singing Zipcar community is that Eckhardt thinks this general idea — that people inherently don't care about things they don't own — will hold true for most sharing services.

The data from this study doesn't point to this, nor were their findings meant to be generalizable, but she thinks that as more researchers study collaborative consumption models they'll find similar attitudes. If human nature is to not give a shit about anything I didn't purchase myself, that's a pretty dismal outlook on the state of humanity. I want to be able to keep borrowing, sharing, and renting the things I can't afford to own which are a lot — and it'd be nice to be able to do it as easily as picking up a Zipcar.

Via weblogs. If I sign up for your service online, I require online cancellation. So I called to cancel, was on hold for maybe five mins. You can just pay the annual fee and have it there if you need it! At least they were gracious enough to void out that annual membership fee that's currently sitting on my account, though.

Lots of companies autorenew subscriptions. Sounds like there is more going on with you and Zipcar. Would you like to share your story of how Zipcar touched you in your bikini area? As for Netflix, I love the hell out of their service thousands of hours of streaming over the last 4. I just want to let you guys know that something isn't working right and the 5 checkboxes of canned problems doesn't cut it.

I signed up for Clearwire in the early days, where the cancellation policy was that if you tried to tell them in advance that you were cancelling, they would terminate it that day, and then nail you with an early cancellation fee. You were also automatically renewed for another 2 years at the end of the day of your last contract day. You literally were supposed to call them the exact day your contract expired to cancel without penalty or getting automatically renewed.

They got swatted down for that before my two years were up and I ran away from them. A coworker of mine almost had to file a lawsuit against them. Within a month or two of signing up, the tower near her went down, and she lost all connectivity. IIRC, they gave her a month estimate as to when the tower would be fixed.

She was like "okay, cancel my service then", and they wouldn't release her from her contract. I think they were claiming that she could still take the modem someplace else and use it, and she was telling them that losing home service and telling her that she could just go somewhere else to maintain it wasn't an acceptable deal.

Her being a contracts paralegal, she rather completely destroyed all of the arguments that their customer service people were trying to throw at her. She eventually made her way to the head of the CS department, who continued to insist that they'd hit her with a early termination fee, but finally caved in and allowed her to cancel.

It was mind boggling to overhear her conversations, where she was going over how their lack of their ability to provide her with internet service at the address listed on the contract for nearly half the contract length really did mean that they weren't holding up their side of the contract, and therefore she should be allowed out of it, while they were insisting that it was perfectly reasonable for them to keep her locked in I think somewhere along the line they agreed that she shouldn't at least have to pay for the service during that downtime for those two years without actually providing her anything.

Shocking that I'm pretty sure they never made a profit, and had a very low renewal rate. Back when I had a pager, the company I had service through was incredibly inept when it came to auto-billing; they'd not bill me for a few months and then suddenly issue a charge I had auto-bill on my CC for the previously unpaid months; when they fell behind in their billing I'd receive an automated message saying my account was going to be shut off for non-payment.

Every time this happened I would call to confirm the problem was on their end and every time they'd assure me that yes, they knew there was a problem with their billing system and no, they wouldn't cut off my pager service I called in and got such a runaround from them including things such as no guarantee of service even if accounts were paid in full that I immediately cancelled my account, walked into Radio Shack, bought a new pager and activated it with a different company.

I also contacted the CC company and informed them that I was revoking the auto-payment process for the old pager. Shortly after, the old company contacted me and claimed that I was in arrears for service which has already been provided remember the previously mentioned monthly billing SNAFUs?

I'm sure they were entitled to some money, but as they never gave me any supporting paperwork they never received another penny from me - and I never had to deal with a collection agency, which makes me think that they couldn't even provide enough supporting evidence to send a bill collector after me. This is why I have very few accounts set up to auto-pay; I don't trust many companies to get it right. Straight Talk pay as you go SIM card also makes you cancel over the phone.

They also set up their support forum so you have to spam 5 posts before a support person could PM you Don't really understand the logic of hiding the cancellation. Are they afraid that customers will cancel by accident, or they have so much faith in their retention method?

I can think of one subset of web services that always made it easy to cancel. FXWizard wrote: This is why I have very few accounts set up to auto-pay; I don't trust many companies to get it right.

Hellgate London had this hilarious problem where regardless of what people signed up for, they would get billed every single day for whatever you subscribed. If you subbed for 3 months, that was They fixed it - eventually. To be fair, though, a 2, mile road trip isn't ZipCar's core business.

Control Group wrote: To be fair, though, a 2, mile road trip isn't ZipCar's core business. Needless to say, that road trip and this thread have nothing to do with each other. To be honest, I'm beginning to conclude that Zipcar's core business is figuring out how to get people to keep paying an annual fee while never actually renting a car.

FXWizard wrote: Back when I had a pager, the company I had service through was incredibly inept when it came to auto-billing; they'd not bill me for a few months and then suddenly issue a charge I had auto-bill on my CC for the previously unpaid months; when they fell behind in their billing I'd receive an automated message saying my account was going to be shut off for non-payment. I recently changed insurance providers, and they asked me for the 2 months' payment upfront.

The next bill's due date would be at the end of the second month. Okie doke. I paid the requested amount in full and went on with my life. They decided to send me back the second month's payment in the form of a check with a letter saying "you overpaid, here's your overages back BY THE WAY you're 2 weeks overdue on this month's payment".

The bastards actually returned the payment they requested and then bitched me out for "not paying". It only seems useful for people who need a car once or twice a month for a few hours at a time tops.

Still expensive for a rental car, but I do know some people who use them and seem to like it. An example of someone doing it right: mlb. I just quit that the other day and one of their few simple reason choices in their easy to navigate to "Cancel" function was "Team not doing well". Heh, that kind of understanding leaves me warm and fuzzy about having kept it a month longer than I should have, and more likely to sign up again if the Giants Dwarves ever stop totally sucking.

Quote: Say absolutely nothing and just charge my card and you'll make it onto my moneygrubber shitlist. Anvilfang wrote: It's how I feel about Allegiant. Fuck you Allegiant. Want to cancel a flight? Call our. Which is conveniently busy literally We will tell you to cancel online, but such an option does not actually exist.

I have a friend who lives in SanFran and seems really happy with Zipcar every time I've been our there, that's what we've used to drive around. Zipcar is way cheaper than something like an Enterprise rental and involves a lot less paper work for that, and he has like 3 Zipcar locations within reasonable walking distance a mile of his apartment.

Sounds like they're trying to do what every gym in the world currently does. Thaaaat blows. I'm not crazy about it when they don't notify you about an auto-renew, but it doesn't drive me crazy. What does drive me crazy is the end-of-the-line sales pitch.